April 28, 2025
Barishal, Bangladesh
Brand Management MBA

How does Net Promoter Score (NPS) relate to branding?

The Net Promoter Score (NPS) and branding are deeply interconnected, forming a bidirectional relationship where each influences and informs the other. Understanding this connection is essential for businesses aiming to enhance customer loyalty and brand equity. 1. Branding Drives NPS First and foremost, strong branding plays a crucial role in shaping NPS. Customer Loyalty and

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Digital Marketing MBA

Applications of Digital Marketing

Digital media offers multichannel organizations a range of opportunities to enhance their marketing strategy across the purchase cycle. Here’s how a low-cost airline, for example, can apply digital marketing: Advertising Medium Use display ads on websites or social media to create brand awareness and generate demand for products or services. Direct-Response Medium Employ targeted search

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Digital Marketing MBA Notes

Key Features of Digital Marketing Strategy

An effective digital marketing strategy integrates digital and traditional marketing channels to create a cohesive multichannel approach. Below are its key features: Alignment with Business and Marketing Strategy Must align with the organization’s overarching goals, such as a rolling three-year vision and specific annual priorities. Clear Objectives Define measurable goals for business and brand development,

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Digital Marketing MBA Notes

Understanding Paid, Owned, and Earned Media

The concept of paid, owned, and earned media is fundamental for understanding and developing a comprehensive digital marketing strategy. Here’s a concise breakdown of the three channels and their roles: Paid Media: Media where brands invest in advertisements to drive traffic, reach, or conversions. Examples: Online: Paid search (PPC), display ads, social media ads, and

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Digital Marketing MBA Notes

5Ds of Digital Marketing Interactions

The 5Ds of managing digital marketing interactions are as follows: Digital Devices: Consumers interact with businesses using various connected devices. Example: Smartphones, Tablets, Laptops, Desktop computers, TVs, Gaming devices, Virtual assistants (e.g., Amazon Echo), IoT (Internet of Things) devices. Digital Platforms: Major platforms enable most digital interactions via browsers or apps. Example: Social platforms: Facebook™,

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